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Archive for March, 2008

SSH Commands

Sunday, March 23rd, 2008

After spending too much time looking and searching for various ssh commands as I needed them, I finally realized that having the entire list of commands to look at was much easier than searching Google for them. So just in case someone else needs it here is a PDF file with “all” the commands.

FreeBSD SSH Commands

Posted in General | 1 Comment »

Website Managers Role

Thursday, March 20th, 2008

A website manager is an online content producer and editor. Despite the fact that content is everywhere, the job is not an easy one because so many different areas of an organization have a different vision of what role content should play on the company’s website.

You have senior management who often does not understand web strategy or how social the web has become. Then there is the IT department that may push website features that are unnecessary. The marketing department can expect graphic heavy content and may not understand usability issues.

The Web Manager has a lot of responsibility but may end up feeling like a glorified secretary when he or she is pulled in five different directions by different departments within the organization.

For this reason it is important to hire an adaptable individual as your organization’s Website Manager. You want someone that plays well with others, can accept direction, but can also take the self-initiative to prioritize requests.

A Website Manager must also be able to wear several hats. He or she must be a fluent communicator, and have an excellent grasp of the English language.

Since most websites maintain blogs and community forums, the Web Manager must also have the ability to moderate incoming messages from the user community. This can translate into customer service and relationship management. The Web Manager must also be able to discern when it is appropriate to delete user generated posts, and when it is appropriate to respond.

The Web Manager must also keep abreast in website usability issues and keep up with what is going on in the web industry (such as social networking).

Posted in General | No Comments »

Goal Focused Design

Friday, March 14th, 2008

When we talk about “design” we are not just talking about how to make something “good looking”. Design includes how to make something “useful”. IF you’re impressed only with how a website looks, then you have lost sight of the purpose behind even having a web site. Priority number one is the GOAL of your website. What action do you want people to take when they land on your page?

  • Are you looking to educate?
  • Are you looking to sell?
  • Are you looking to get a phone call?
  • Are you looking to collect email addresses?
  • Are you looking to provide a web experience?

Once your goal (or goals) have been defined it quickly becomes important to prioritize them, and even more important to not lose focus on those goals. Many people begin a web project by defining features. They say, “I want my website to have a chat room, a forum, a place for people to email me”, and on and on it goes completely losing focus on what the reason is for having those features. Without a properly defined set of user or customer focused goals its impossible to prioritize, your feature set.

What this lack of focus leads to, is unnecessary project “scope creep”, and often the feeling that your project will never be done, because you can’t see the end goal when you get little pieces here and there. For instance… you may have an unstated goal of… “Selling Cars”. Then you contact a designer and the conversation goes something like this…

“I need a website.”

reply - “Can you give me some details about what you want.”

“I’d like some pictures, a contact us form, and a way to update my prices and pictures easily.”

reply - “Thats no problem at all, we can start right away.”

That doesn’t sound like a problem, but then two weeks into development you decide that letting users leave comments on your car photos would be a great feature for your website. You’ve possibly just wasted two weeks of development time, and your photo tool has to be completely be reworked from scratch. What has happened is that focus on the end goal has been lost, and refocused on getting this one “feature” put in. The schedule has been pushed forward, and the “overall” vision is not visible.

The beauty of great a great project and great design is that you focus on the end goal, make a nice shell that is usable. Why?, because you can add “features” anytime you want. But if all you have is photo tool with comments after 2 months, when your actual goal was to have a place for users to get information and contact you about buying a car, then you’re not happy, your users are not happy and the person working on your site is thinking they did everything they could to please you. All of the sudden you have a project that broke down, and you’re looking for a new designer who can meet your real “GOALS”, that were never the focus in the first place.

When you know the goal, you make the end goal visible from the start, and then fill it in with features.

Framing Siding Finished

When you start building features first, you can’t see the end goal at all and you may never get there.

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Posted in General | No Comments »

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